VIP Terms: The VIP tickets are non-refundable and non-transferable. The VIP Pack is only available to collect on the day of the event. You must therefore attend the event to receive your VIP Pack as it contains a physical copy of the books, other materials and/or DVD¹s. The reason for this is that the contents of the VIP pack are ordered in bulk and delivered straight to the venue and given to you in person. This saves on handling and postage costs and therefore allows us to make the VIP Pack so affordable.