Frequently Asked Questions

Yes. Like Google, we use the “Freemium” way of marketing. That’s because free events make it easier for us to empower far more people which is our mission.

At the event we deliver free, high quality cutting-edge content. However our time together is very limited and therefore further educational resources, programs or services will be offered for purchase at the event. These resources, programs or services will enable you to learn in greater detail how to put into practice the speaker’s strategies. You won’t be obligated or directly approached to buy anything and you are free to choose whether or not you wish to purchase any additional resources, programs or services

Yes. We find that the support of your partner or friends and colleagues with similar interests and values can make a big difference on your education journey and so we recommend that you bring them along with you. It definitely helps if you can listen to the information together. We therefore encourage you to bring as many people along as you can. The simplest way is to send them a link to the event so they can register themselves as each attendee must have a unique registration – you cannot register multiple people under one name.

The ticketing system needs a unique email address for each person that registers, including couples. Therefore each individual needs to register with their own unique email address and contact details – you cannot register multiple people under one name.

The simplest way is to send each additional person a link to the event so they can register themselves. If someone does not have an individual email address it is quick, free and easy to set up a “gmail” or google email address –

see https://support.google.com/mail/answer/56256?hl=en for details.

We are unable to provide the exact breakdown of the event and the speaker times, as the agenda will vary from city to city and there are often last minute changes.

The events are not recorded. They are designed as one-off live events with the most up to date cutting edge information. No recording devices of any kind are allowed at the event.

The strategies we teach at the event are designed so that anyone can use them regardless of experience – starting with the experts who ‘practice what they preach’ each day. These strategies are taught by Australians specially for the Australian market.

No – we don’t sell property. We are in the business of educating individuals to empower themselves to help grow and protect their wealth.

Yes. You’ll discover how to invest in property with none of your own money down in some cases. Simply come along and find out how you can make this happen.

If you need to arrive a little late, that’s ok – simply check in with one of our registration team on arrival. It is fine to leave early if needed, however, you will be missing out on vital content so we recommend you change your schedule where possible to ensure you can attend the full day and make the most of the event.

Yes. When you secure a ticket, a seat is reserved for you. If you cannot attend please call 1300 658 653 or email info@dginstitute.com.au to inform us that you will not be there so that we can make your seat available for someone else.

Due to the intensive nature and content the event is not suitable for young children or babies and entry will be refused as it causes a distraction for other participants and the speakers.

Anyone 12 years or older can attend. Due to the intensive nature and content the event is not suitable for young children or babies and entry will be refused as it causes a distraction for other participants.

When you register for something, particularly for the first time, the confirmation email may end up in your “spam” folder and the email needs to be “ whitelisted”. “Email Whitelisting” allows an email to reach your inbox, and is usually done by adding the sender to your contact list in whatever email client you are using. For more information on whitelisting visit

https://help.infusionsoft.com/userguides/campaigns-and-broadcasts/email-deliverability-guide/email-address-whitelisting

It is important to whitelist our emails as we send important information about the event.

Alternatively you may have accidentally mis-typed your email address in which case you simply need to register again using the correct email address.

This could occur for a couple of reasons. Their email may have ended up in a “spam” folder and the email needs to be “ whitelisted”. “Email Whitelisting” allows an email to reach your inbox, and is usually done by adding the sender to your contact list in whatever email client you are using. For more information on whitelisting visit
https://help.infusionsoft.com/userguides/campaigns-and-broadcasts/email-deliverability-guide/email-address-whitelisting

Another reason is that the ticketing system has to have a unique email address for each person that registers – you cannot register multiple people under one name. The simplest way is to send the individual a link to the event so they can register themselves. If someone does not have an individual email address it is very quick, free and easy to set up a “gmail” or google email address – see https://support.google.com/mail/answer/56256?hl=en for details.

You may have accidentally mistyped your email address, in which case you simply need to register again using the correct details.

Please call us on 1300 658 653 to cancel your registration and afterwards you can register for a new location.

Please confirm that the credit card details you have entered are accurate and all fields required are filled in (your full name, address, phone number and email address) to ensure your payment can be identified as yours and to avoid unsuccessful payments.

If you still have a problem, please call 1300 658 653 or email info@dginstitute.com.au and our team will assist you to resolve the matter.

Please note that VIP tickets are non-refundable and VIP Pack is only available to collect on the day of the event. You must therefore attend the event to receive your VIP Pack as it contains a physical copy of the books and DVDs. If you are unable to attend you may ask someone to collect your VIP Pack on your behalf. The reason for this is that the contents of the VIP pack are ordered in bulk and delivered straight to the venue and given to you in person. This saves on handling and postage costs and there allows us to make the VIP Pack so affordable.

Please call 1300 658 653 or email info@dginstitute.com.au and our team will assist you to resolve the matter.

Please note that VIP tickets are non-refundable and VIP Pack is only available to collect on the day of the event. You must therefore attend the event to receive your VIP Pack as it contains a physical copy of the books and DVD’s. If you are unable to attend you may ask someone to collect your VIP Pack on your behalf. The reason for this is that the contents of the VIP pack are ordered in bulk and delivered straight to the venue and given to you in person. This saves on handling and postage costs and there allows us to make the VIP Pack so affordable.

The VIP allocated seating is reserved purely for paid VIP clients. Should you and your partner wish to be seated together in the VIP area, you will need to purchase 2 VIP tickets. It will be your decision to uptake one or two sets of books.

We do not provide parking, however, there are a number of parking options in the vicinity of the venue and we recommend you google for the best alternatives.

This is a free event and catering is not provided. You will find a number of eating outlets in the vicinity of the venue .